Shipping policy


Store Name: Mobixgizmo.com
Owner Name: Rana Namasudra
Address: Kamalpur Dahali, Tripura, PIN – 799286
Phone: +91 9362076110
Email: mobixgizmo@gmail.com
Policy Governing Law: India (West Bengal)

Order Processing

  • All orders are processed within 1-2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time & Delivery

  • Standard delivery time is 4-7 business days within India, depending on the delivery location.

  • Remote or rural areas may take slightly longer.

  • We work with trusted courier partners to ensure safe and timely delivery.

Shipping Charges

  • Free shipping may be available on select products or promotions.

  • Otherwise, shipping charges (if applicable) will be calculated and displayed at checkout.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.

  • You can track your shipment on the courier partner’s website.

Delayed or Lost Shipments

  • While we try our best to ensure timely delivery, delays may occur due to unforeseen reasons (weather, courier issues, etc.).

  • If your package is significantly delayed or lost, please contact us at mobixgizmo@gmail.com or call +91 9362076110 for assistance.

Wrong or Damaged Product

  • If you receive a wrong or damaged product, please contact us within 48 hours of delivery with proof (images/videos).

  • We will arrange for a replacement or refund as per our 7-day return policy.

Return & Refund

  • Customers may request a return within 7 days of receiving the product, provided it is unused and in original packaging.

  • For detailed terms, please refer to our Return Policy page.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • Email: mobixgizmo@gmail.com

  • Phone: +91 9362076110

  • Address: Kamalpur Dahali, Tripura, PIN – 799286